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Wednesday, April 17, 2013

Product Review: The Annoying New Cateye Stealth 10






Cateye is known for their small and reliable electric cycling gadgets. I have a Cateye light that I've been using for six years and it still brightens the road as well now as it did the first day. I've used Cateye Strada Speed and Cadence computers for years and have had no problems as well.

But the New Cateye Stealth GPS enabled computer is absolute garbage. 

Lets start with some background. The new Cateye Stealth comes in two versions: the CC-GL10 and the CC-GL50. Don't ask me what those letters and numbers mean, I don't know. But I have a theory that it stands for "Crappy Crap- Good Luck! 10 minutes spent product testing or 50 minutes spend product testing".  Both models keep track of time, speed, distance, and can theoretically transfer this information to your computer and then the internet via platforms like Strava or Cateye's proprietary "Cateye Atlas" program. The difference between them is that the CC-GL50 is Ant+ enabled so it can connect to your power meter and heart rate monitor. 

On paper, the CC-GL50 seems pretty good. It can do everything the Garmin 510 can do, but it's smaller, lighter, and about $250 less expensive. I bought the CC-GL10 because I don't have a power meter and I don't care how fast my heart is beating, just as long as it doesn't stop. 

Problem one: Unlike the Garmin products which can link to an external speed and cadence sensor, the Cateye Stealths are entirely dependent on GPS satellite tracking to determine speed. (Correction, a reader pointed out that there is a cadence/speed device for the Stealth 50, but not the Stealth 10, but it costs $60) This means that the computer is useless whenever you're in a tunnel, or in dense building coverage, or in the rain. Also, it takes a while for it to find a satellite. Today I rode for nearly ten minutes before my computer found a signal and started working. (Correction, Cateye uses advanced tracking software similar to Garmin that plots where you probably are when a satellite can't track you. However, even on a good day it can take quite a while for the device to find a satellite, and you can't be moving while it's looking. On one cloudy day I managed to do a whole two hour ride without the device finding a satellite. I warrantied that computer, but the Stealth 50 they gave me as a replacement isn't much better. If you live somewhere with dense building coverage, forget it.) 

Problem Two: The instructions make no sense. Granted it was translated from Japanese fairly recently for the American market, but there are a lot of gaps in that translation. The entire instruction booklet for this fairly complicated device is a dual-sided fold-out with color pictures but very few words to explain what the heiroglyphs mean. You can go online to download a complete instruction booklet in solid English, but seriously, what a pain in the ass. 

Problem Three: In order to really get any good use out of the device you have to first become a member of Cateye Atlas, which -as of this writing- is mostly in Japanese, and through them join Cateye Sync, which also requires downloading Adobe AIR to work properly. There're no real prompts on how to do any of this, you just have to click around until you figure it out and read the online instructions very carefully for hints. (Well there are a few tabs that say "Download Cateye Sync" but once you do that you are taken to a screen where you have to first drag a icon into another icon and then double click on something else... I don't remember, but the first time I tried downloading Sync I did the steps in the wrong order and screwed it up. Which took a while to figure out and was a big waste of time. Also, even after you download Sync and log a few rides the site still prompts you to download sync with a little tab off to the right. I've downloaded it already! Leave me alone!)



Problem Four: This is the main problem, Cateye Sync doesn't work. I have reloaded and rebooted the damn app half a hundred times, gone through the FAQs, sent a message to Cateye HQ, and still gotten nowhere. You plug your computer in, click "Download Data", it gives you a load screen for a few seconds and then tells you, "No data is available". Bullshit! I'm looking at my CC-GL10 right now and I see right on the screen everything about the ride I just went on! (minus the ten minutes before it found the satellite of course) (After talking with a Cateye rep I learned that I had to hold the big space bar on the front of the gadget for a few seconds, as some of the people in the comment section pointed out. Doing this feels a little like erasing the data because that's what you do on the Strada series.)

Now that I've figured the thing out, I have one more problem. Sometimes it just stops mapping, but doesn't tell me. It's always at the same spot, under the overpass on Lakeshore Drive, near Oprah's condo. I once rode 60 miles, as the computer told me, but when I plugged the thing in to my PC the map cut off when I hit the overpass. This has happened 8 times over several weeks. (Update, after 2 years I still have this problem. There were a few times while touring in Iowa that it cut out too)

I get it, the Stealth Computers are brand new to America, there are going to be some kinks. But this seems like a rather glaring oversight! What good is this fancy GPS computer if you can't download your data onto Strava and gloat to your friends that you have a fancy GPS computer!

I say if you want a quality GPS cycling computer, just pony up for a Garmin. If you don't need any of that GPS crap, and trust me you don't, just get a regular Strada and be done with it.

Also, the "upload to Strava" link on the Cateye Sync app is a good touch, but you can only load one ride at a time and it takes a while for the ride to show up on the Strava dashboard, unlike my Android phone that shows its uploads instantly. There's another bug that has only happened to me once so far where I loaded a single ride but it showed up on Stava as if I loaded two tandem rides. Don't know who's to blame here but it's worth mentioning.

After using the Stealth 10 for three weeks now I've come to the conclusion that if all you want to do is Strava Challenges and GPS, get the Garmin Edge 200. It's $130 and does all the same stuff as the Cateye but better.  If you want a speed and cadence sensor, you have to get the Edge 500 kit from Garmin, which is about $100 more than the Cateye GL50 complete kit, but you get what you pay for. 

21 comments:

  1. "Problem one: Unlike the Garmin products which can link to an external speed and cadence sensor, the Cateye Stealths are entirely dependent on GPS satellite tracking to determine speed."

    Incorrect. The 50 can use ANT+ speed and cadence sensors. The 10 can not. It is more of an Edge 2x0 series competitor, and despite your claim the 50 is more of a 500 competitor than a 510 one, since the cateye has no live telemetry capability.

    I don't know about your other issues as I don't have one, but let's keep the internet a little more factually correct.

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    1. This comment has been removed by a blog administrator.

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  2. Correction #2: In order to download your ride from the computer, you have to save it by holding down the button for a couple of seconds. This will clear the current ride, create a trip log/data set, and set you back to 0 for your next ride. If you do not do this, then the computer thinks you are still on the same ride (See page 10 of the manual).

    I have had the computer (Stealth 10) for a month and the unit has worked as advertised, a nice simple GPS computer. I've been able to upload to both Stava and Atlas with no issues.

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  3. Hi. About how fast is the satellite acquisition time under good conditions? I'm planning to get a 50, but if the acquisition time is really slow, I'll have to look at a Garmin 200. I understand the Garmin acquires quite fast (maybe 30 seconds or less). Thanks, Joe.

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    1. I would say around 30 seconds on average. I usually take the bike out of the garage, turn on the computer and then go put my cycling shoes on. When I get back, I have a signal and ready to go.

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    2. Thanks for the reply. Good to know. I think the 10 minutes Scott reported must be either poor sky conditions or a first time start-up when the unit needs to download ephemeris data from the satellites. Joe

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    3. FYI:

      I found the unit, my Stealth 50, needs to have a bit of clear space in front of it for best results.

      IE, an 'out front' handlebar mount is a verrrry good idea. I got it to work ok on my stem mount (inc with unit), but had to move it back away from handlbar cross so it would 'see' satellites.

      word to the wise, it needs room in front of unit to have decent satellite reception.

      Which is, strangely, just like my Garmin 200 !

      I am trying this new Cateye unit as I have 4 Juniors who race, and I simply cannot afford 4 new Garmin units, but I can afford these $ 90 Cateye's, as long as they work acceptably well.

      I'm on the 3rd day of my test....very good so far. Getting the website account set up was a bit sketchy, but persistence paid off, and it's good & I'm upload to Strava & CateyeAtlas.com

      So far so good.

      Want to test the Cadence speed & heart rate sensor next......

      Regards, David in East Texas

      PS: thanks for the review. I think one must be motivated to work with this unit. I love my Garmin 200, but there are key differences that must be understood to work this one.

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  4. I have Stealth 10 for 2 weeks and it works fine, no issues with my 2 years old HP laptop. Also, YouTube has all the instructions we needed for the Cateye Stealth. As for reception, it is written in the manual that the unit must be kept still and not move around in order to achieve GPS signal faster.

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  5. I feel for you for the simple fact that you can't follow directions. First: The instructions, in comprehensive English, perfectly state that you must be in a STILL position so that the computer can pick up satellite signal. If you haven't graduated from a 3rd grade reading level then I could see where you would have skipped over that little bit of important information. Second, as previously stated by "Anonymous," you must SAVE your ride by pressing the only button on the front of your device. Once you save it, immediately turn it off so it doesn't start recording another ride. You would have missed that part too, as you probably couldn't comprehend most of the words on the instruction page.

    The only semi-challenging part was the initial dl of Atlas. Actually, not that it was difficult, just time consuming. The only issue you will have, and that goes with ALL GPS enabled devices, is when satellites can't pick up a signal; i.e. in tunnel, under a lot of tree coverage, etc.. Although, I commute under freeway overpasses daily and still don't have any issues.

    All in all, the Stealth 10 is fantastic for the price. It has minor issues but non more than the incredibly overpriced Garmin. Awesome buy, just take the time to read the instructions instead of staring blankly at the pictures..

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    1. 2 Key ideas to help:

      1) Using the Speed / Cadence sensor, the ICE-11, ANT+ compatible sensor ($60 on amazon) will allow your unit to work more reliably when satellite signal is hit or miss due to weather, trees, clouds or buildings.

      So, if you have these issues, get the optional cadence sensor, to help out.

      2) Download & print the PDF manual. I made a spiral bound copy, so I could read more leisurely.

      Way more complete than the little 'quick start' guide.

      Word to the wise.....

      Delete
  6. I recently got a road bike and was looking at lights so you post really helped! Thanks

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  7. While I'm glad to see that you admit your mistakes and errors, it's hard to read this review when it seems that's almost half of the article. If you leave this entire article up, I would move your final edit from the end of the article to the beginning, because it runs counter to nearly everything you've written in your review.

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  8. I've just got a cateye stealth 50, just uploaded my second ride through cateye sync. The screen on sync shows the ride as 45miles (correct). However when I upload it only the first 30 show on cateye atlas/strava, it cuts out at the point where i stopped for a coffee. I understood that the unit went into standby when you stop and starts again when you rode off, it was giving good accurate readings right the way through and sync shows it as the correct distance. Any idea why the last 15miles vanish when i upload it???

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  9. I'm seeing the same bug and I know someone else who is also.

    It's a pretty serious bug. You lose part of your GPS ride data, which is the whole point of having this unit in the first place.

    I cannot recommend the Stealth until (and if) Cateye fixes this problem. Otherwise the Stealth is just a way over-priced odo/speedo and it's not even that good a speedo due to the display lag when stopping.

    Really disappointed these units shipped with such a major bug.


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  10. PS. The total distance displayed on the Stealth and Sync is correct because there is a ride summary info at the top of the .ces data file. That number is correct. However, track points are missing from the file. Strava and Atlas compute distance based on the track data, not the summary, so they come up short. If you look at the map they generate, you'll see your ride ending at a point way sooner that it actually did. POS.

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  11. I have recently purchased a cateye stealth 50. What absolute crap it turns out to be, and the associated instructions and programmes are even worse. Don;t go there, invest in something else.......

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  12. I have had the same issue with the mapping stopping at the point that I take breaks. My miles show correctly in the device but when I upload it I am missing about 1/2 my ride. I was hoping that someone has spoken with Customer Service and has some sort of magical fix for this. Other than this rather large bug I am happy with my CC-GL50 device.

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  13. I have been having constant communication problems with two CC Stealth 10 units when trying to download the data to y computer,which you have to do at some point because the cateye unit will stop saving data when its memory is full and there is no other way to clear the memory.

    So I have two units that I can't record anymore information on.

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  14. Im too stupid to workout how to get this thing to upload to my computer. fml. everything is up to date, its plugged in, cateyesync tell me its searching for the stealth and then nothing happens for the rest of eternity. Wish I got a garmin.

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